CRYSTALS TO NURTURE YOUR SOUL

Shipping

Shipping Policy

 

Thank you for visiting and shopping at Pure Lightness Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping

 

Shipment processing time

 

All orders are processed within 14 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Delivery delays can occasionally occur.

 

International Shipping

 

All orders are processed within 14 business days. Orders are not shipped or delivered on weekends or holidays. Delivery can take up to 14 days after processing depending on the country.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Delivery delays can occasionally occur.

 

 

Customs, Duties and Taxes

 

Pure Lightness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Pure Lightness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.